The future of work: Robotic Process Automation in focus

The tasks that can be automated with RPA
can be automated include…

Data entry and processing: RPA can collect data from various sources, process it and enter it into other systems without human intervention.

Customer service: Customer advisors are assisted in real time with routine tasks such as resetting passwords and managing customer profiles.

Accounting/bookkeeping: RPA enables the automatic execution of tasks such as invoice audits and accounting processes.

Human Resources: HR managers automate typical HR processes such as onboarding, payroll and leave.

Benefits of Robotic Process Automation (RPA)

Increase efficiency:
By automating repetitive, manual tasks, employees can focus more on strategic activities and not spend their time on monotonous, small-scale tasks that do not require human skills.
Improving quality:
Errors that typically result from manual input are eliminated, leading to higher customer satisfaction and a lower number of complaints, which reduces costs, among other benefits.
Improving compliance:
Automating simple tasks can help companies comply with laws and regulations more easily with the help of RPA and the resulting reduced susceptibility to errors.
Time saving:
Accounting processes or audits that would normally take hours can be completed in minutes by RPA software. This in turn can lead to lower costs as resources are freed up for more important tasks.
Scalability:
RPA is scalable without lengthy hiring and learning processes. Companies can thus react faster to changes and bottlenecks and save on personnel costs.

Intelligent Process Automation

Intelligent Process Automation (IPA) is a new technology that enables the automation of business processes using artificial intelligence (AI). IPA uses AI capabilities and methods such as machine learning, natural language processing (NLP) and image recognition to analyse and automate business processes. With the help of RPA, companies can increase productivity, efficiency and customer satisfaction by, for example, reducing errors, avoiding downtime and freeing up resources.

The main difference between RPA and IPA is that RPA automates repetitive manual tasks, while IPA optimises the operations of more complex business processes that require (near) human judgement.

This is how the
Consileon Group supports you

Comprehensive assistance in selecting the appropriate licence model and licence package
Procurement of the selected licence(s) as an official partner of RPA software providers
Support during installation
Contact person during operation

The introduction of Robotic Process Automation (RPA) is a multifaceted process that needs to be carefully planned and executed.

Consileon berät und hilft weiter bei der Thematik RPA

We ensure that the introduction runs smoothly and that the effort for you is as low as possible.
For this we offer:

Orientation workshops with stakeholders to understand RPA and clarify expectations.

Training for staff responsible for implementing and operating the RPA solutions.

Process analysis to identify processes that can be automated and demonstrate the benefits of automation.

Further develop the RPA process landscape by identifying and automating more processes.

Engage in change management to prepare employees for the changes that come with the use of RPA and to increase acceptance of the new technology.

Healthchecks that check your RPA solutions for performance and make adjustments if necessary to avoid security risks and improve performance.

With over 500 consultants, Consileon is one of the fastest-growing, medium-sized management and IT consultancies in Germany. Our clients include global and regional companies from various industries as well as public sector organisations. Consileon implements customer-oriented solutions that set the highest standards in terms of accuracy, user-friendliness, reliability and quality.

Your contact: Miljenko Jazvac

Miljenko Jazvac is one of our experts when it comes to agile working and digital transformation. As a certified Scrum Master, he drives agile projects both internally at Consileon and for our customers.

Miljenko Jazvac
Associate Partner at Consileon

+49 1522 2877997
miljenko.jazvac@consileon.de

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