Data quality is the key to success in customer relationships
The survey of nearly 300 brokers and financial advisors provides the insurance industry with insightful insights into the status quo of data availability as well as future challenges.
In this overview you will find everything about our consulting services for insurance companies, about current developments, and new opportunities.
Sustainability is a key trend for the coming years. Insurers as key “real money investors” with a long-term investment horizon are predestined for a key role in the sustainable renewal of Europe. This makes life insurers important anchors and stabilizers of the financial system.
Read in this section how the industry can become more sustainable and successful with customer focus and digitalization.
The survey of nearly 300 brokers and financial advisors provides the insurance industry with insightful insights into the status quo of data availability as well as future challenges.
A look at the topic of insurance makes it clear that only those insurance companies that embrace digitization and can thus meet customer needs better than the competition will thrive.
08. April 2021
Article from Insurance Industry 3/2021 on:
– End-to-end digitalization of claims processing
– Robotic Process Automation and Artificial Intelligence (AI)
– Intelligent process design
– Increasing cost efficiency and process quality
Article from Versicherungswirtschaft 11/2020 on:
– Digital customer approach
– Approaches to concrete revenue enhancement
– Migration strategy
– Change management and skills transfer
Times could hardly be more difficult for the global insurance industry. While premium income is stagnating, low interest rates are increasingly weighing on earnings. Added to this are competition from new rivals and cost pressure from regulation. However, all these problems are overshadowed by the biggest challenge facing the insurance industry: digitization.
Artikel in der Versicherungswirtschaft 07/2020 zu:
– Digitale Kundeninteraktion im Corona-Praxistest
– Omni-Channel-Vernetzung im Vertrieb
– Digitale Aktivierung
– Data Analytics und KI
Together with our clients, we develop sustainable solutions for all links in the value chain: from product development to marketing, sales and risk management to IT. To deliver an immediately usable result, we provide you with consulting, software and project work from a single source.
27. January 2020
The insurance market is largely saturated. Many customers inform themselves via comparison portals before concluding a contract.