Those who share knowledge treat better
Digitization and networking give healthcare professionals the opportunity to automatically exchange expertise, experience and case-relevant findings. GPs, clinics and external therapists, for example, can use this to optimally tailor treatment to the patient, minimize the number of examinations and avoid overmedication.
However, there are still gaps in the infrastructure for knowledge networking. In addition to software, there is a lack of service providers who process data from hundreds or thousands of clinics and practices and make it available to all partners. Potential providers and customers are challenged here to agree on the basic features of both affordable and profitable business models.
From lone fighter to team player
Until recently, clinics and practices have acted as lone wolves within the healthcare system. Digitization offers health insurers and associations the opportunity to eliminate disincentives in the system. For example, it is currently more economical for an individual clinic or practice to repeat an examination or an X-ray than to coordinate with others along the therapy chain.
If a physician makes an effort to save unnecessary measures in the interest of the patient and the insurance payers, he not only loses revenue but also loses out on the coordination effort. Such conflicts of objectives drive up treatment costs and health insurance premiums, undermine patient trust and challenge other players to counterproductive self-interest.
We accompany healthcare stakeholders on the path to team thinking. Together with your specialist colleagues, we simplify external collaboration and ensure secure technical networking. A system that minimizes organizational effort is easy on staff and creates scope for growing together in a difficult market.
The well-informed patient saves costs
The boom in fitness apps, especially among the younger generation, is an expression of a more conscious approach to one’s own health. Many patients also want to consult their doctors and other therapists via digital channels when necessary. They want to know everything about the targeted treatment and have a say in the decision-making process.
This also pays off for health insurers, because well-informed patients want as few therapy services as possible, but all the more efficient ones. We advise you on communication systems (CRM) that allow you to address each patient or customer on the channel of their choice (phone, email, newsletter, app).
Maximize the security of digital data sharing
The doctor is personally responsible for the patient data in his practice and must know all the storage locations. Cloud storage would therefore be unsuitable. Networking with other healthcare providers is also subject to strict security regulations, the implementation of which we integrate into your IT systems. Our regulatory and cybersecurity experts protect your patients’ data at the highest level.