Despite rising assets worldwide, the pressure on margins in the banking industry is becoming increasingly severe.
This is due on the one hand to the rising costs of implementing regulatory requirements, high complexity in mapping a broad product/service spectrum for an individual customer experience, and investments in increased digitization of customer care.
On the other hand, customers expect declining fees due to an increasing degree of technologization, increased competition with non/near-banks and an increasing degree of standardization in the offering.
Get in touch with us – Consileon supports you in defining and implementing the right margin stabilization/increase measures, e.g. in the areas of growth programs, customer segmentation/profiling/travel, product/service offering, price and special conditions management, (customer) profitability management, consulting and sales management, campaign management, digitalization and digital transformation, process optimization (Target Operating Model – TOM), (IT)platform consolidation and management.