Even in the age of digitization, the customer advisor remains the key anchor for many customer relationships. So it’s a good thing that technical aids support them in advising even more customers and in even better quality. We would be happy to discuss with you how such hybrid consulting solutions can be designed.
2025 Future SME-Banking – Welcome to the New Normal
Our study “2025 Future SME Banking – Welcome to the New Normal” uses an SME banking transformation compass to help banks and savings banks in the business customer segment become profitable and resilient. The compass takes an integrative look at implementation based on key success factors and focuses on the bank’s ability to transform.
