What to do now
Markets in free fall, clients in turmoil: private banking is in a state of emergency these days, just like everywhere else in the country.
Nevertheless, we must not focus solely on the here and now. After all, no one could have foreseen the stock market crash – but they could have foreseen the structural, procedural and technological weaknesses that such a crash would expose!
So what lessons can be learned from the events of the past few days? How must private banking position itself for the coming years? At the interface with the customer. In the advisory service. And in settlement.