In the banking industry, many small and medium-sized institutions have either disappeared altogether or merged over the past few years. This trend will continue in the coming years.
The reasons for this are, on the one hand, rising costs (e.g., due to higher capital deposit requirements, implementation of regulatory requirements, necessary investments in technology/systems/digitization, individualization in the product/service offering) and, on the other hand, declining average revenue per customer (e.g., due to greater price sensitivity, increasing competition due to non/near-banks, generally declining price levels for standard services).
However, studies show that the majority of mergers either fail or do not lead to the expected results. The main reasons for this are often a poorly structured post-merger integration (PMI) process along the dimensions involved.
Consileon helps you with a systematic approach to lead even complex business transformations successfully through and to the expected success – talk to us.