The banking business is facing disruptive change. Digital banks have long been established and are increasingly taking market share from traditional institutions. Banking-as-a-service platforms supported by API and cloud-based technologies also enable companies from non-banking industries to offer financial services quickly and easily – market entry barriers are thus increasingly eroding. Consileon supports banks in adapting their business model to the new conditions.
AI-based chatbots are revolutionising the financial sector with fast, personalised customer interactions and automated advice. They provide valuable data and relieve the burden on staff. Consileon offers a flexible chatbot solution, MyPersonalGPT, for financial service providers.