Coopetition stands for a state in which one cooperates and competes at the same time. Whether in the front or back office, banks must explore all efficiency options – including joint ventures with competitors.
AI-based chatbots are revolutionising the financial sector with fast, personalised customer interactions and automated advice. They provide valuable data and relieve the burden on staff. Consileon offers a flexible chatbot solution, MyPersonalGPT, for financial service providers.