{"id":33961,"date":"2020-09-11T08:49:20","date_gmt":"2020-09-11T08:49:20","guid":{"rendered":"https:\/\/staging.consileon.de\/retail-banking-2025\/"},"modified":"2023-11-08T12:45:23","modified_gmt":"2023-11-08T10:45:23","slug":"retail-banking-2025","status":"publish","type":"post","link":"https:\/\/www.consileon.de\/en\/blog\/2020\/09\/11\/retail-banking-2025\/","title":{"rendered":"Retail Banking 2025 Study"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Becoming a high performer through customer enthusiasm<\/h2>\n\n\n\n<p>Our study &#8220;Retail Banking 2025 &#8211; Becoming a High Performer through Customer Enthusiasm&#8221; supports retail banks with the help of the holistic Consileon 4C model to sustainably secure their existence in an ambitious market environment and to exploit their potential for success.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-consileon-4c-model\">The Consileon 4C model<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"563\" src=\"https:\/\/www.consileon.de\/wp-content\/uploads\/2022\/03\/Picture-1-1-1024x563.png\" alt=\"\" class=\"wp-image-40812\" srcset=\"https:\/\/www.consileon.de\/wp-content\/uploads\/2022\/03\/Picture-1-1-1024x563.png 1024w, https:\/\/www.consileon.de\/wp-content\/uploads\/2022\/03\/Picture-1-1-300x165.png 300w, https:\/\/www.consileon.de\/wp-content\/uploads\/2022\/03\/Picture-1-1-768x422.png 768w, https:\/\/www.consileon.de\/wp-content\/uploads\/2022\/03\/Picture-1-1-1536x845.png 1536w, https:\/\/www.consileon.de\/wp-content\/uploads\/2022\/03\/Picture-1-1-2048x1127.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Determining the business model in retail banking with a clear strategic focus.<\/li>\n\n\n\n<li>Designing core competencies aligned with the business model to build barriers to switching.<\/li>\n\n\n\n<li>Ensuring successful implementation by increasing transformation competencies with the help of a new governance framework, through agility and change management.<\/li>\n\n\n\n<li>The result of successfully shaping these 3 Cs is customer delight.<\/li>\n<\/ul>\n\n\n\n<p>In times when strategies no longer have a long shelf life, the ability to change becomes a decisive competitive advantage. With the Consileon 4C model, we give you the tool to be able to use this advantage for yourself.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.consileon.de\/retailbanking-registrierung\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" width=\"731\" height=\"1024\" src=\"https:\/\/www.consileon.de\/wp-content\/uploads\/2021\/01\/retailbanking-731x1024.jpg\" alt=\"\" class=\"wp-image-13137\" srcset=\"https:\/\/www.consileon.de\/wp-content\/uploads\/2021\/01\/retailbanking-731x1024.jpg 731w, https:\/\/www.consileon.de\/wp-content\/uploads\/2021\/01\/retailbanking-214x300.jpg 214w, https:\/\/www.consileon.de\/wp-content\/uploads\/2021\/01\/retailbanking-768x1076.jpg 768w, https:\/\/www.consileon.de\/wp-content\/uploads\/2021\/01\/retailbanking.jpg 806w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/><\/a><\/figure>\n\n\n\n<p>As part of the <a href=\"https:\/\/veranstaltungen.handelsblatt.com\/privatkundengeschaeft\/\" target=\"_blank\" rel=\"noreferrer noopener\">Handelsblatt Tagung<\/a> Zukunft Retail Banking conference, of which Consileon is the main sponsor for the 10th time in a row, our managing partner of Consileon Frankfurt, Ralph Hientzsch, presented the key findings of the study. On September 22, 2020, he spoke in Frankfurt about the future state of retail banking and presented our newly developed Consileon 4C model as a performance guarantor. Get the study and the presentation here.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our study &#8220;Retail Banking 2025 &#8211; Becoming a High Performer through Customer Delight&#8221; supports retail banks in sustainably improving their performance in retail banking with the help of the holistic Consileon 4C model. The model takes an integrative view of strategy and implementation and places a strong focus on the bank&#8217;s execution and transformation capabilities. <\/p>\n","protected":false},"author":20,"featured_media":12007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"_acf_changed":false,"footnotes":""},"categories":[65,15],"tags":[],"class_list":["post-33961","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-banking-en","category-news","post_format-post-format-image"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Retail Banking 2025 Study | Banking, News | Consileon<\/title>\n<meta name=\"description\" content=\"Our study &quot;Retail Banking 2025 - Becoming a high performer through customer enthusiasm&quot; serves to support retail banks.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consileon.de\/blog\/2020\/09\/11\/retail-banking-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retail Banking 2025 Study\" \/>\n<meta property=\"og:description\" content=\"Our study &quot;Retail Banking 2025 - 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